Contact Us
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Frequently Asked Questions
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Do you serve my area?
For dumpster rentals, our service area map can be found on our About page.
For junk removal, we serve similar areas but can travel farther if the project is large enough to warrant the travel expense. Call 706-982-3909, and we will do our best to meet your needs.
What are "Prohibited Items" not allowed in the dumpster?
- Aerosols
- Antifreeze
- Asbestos
- Barrels or drums of liquid
- Batteries (other than household)
- Carcasses
- Chemicals
- Contaminated soil
- Flammable liquids
- Fluorescent bulbs
- Hazardous material
- Herbicides
- Liquids
- Medical waste
- Motor oil
- Oils
- Pesticides
- Pressurized cans or tanks
- Propane tanks
- Radioactive waste
- Railroad ties
- Solvents
- Tires
- Wet paint
- Yard waste
- Bricks*
- Concrete*
- Dirt*
- Masonry*
- Rock*
- Shingles*
- Tile*
*These items are allowed ONLY in 7-cubic-yard heavy-duty concrete-dirt-sod dumpster.
What if I need more time than I booked online?
As long as there is availability, you can extend your 3-day or 7-day rental up to 3 extra days for $25 per day. Extra days must be selected at the time of booking to ensure availability. After the 3rd additional day, you may begin a new online booking if there is dumpster availability and you still need additional time.
Will there be additional charges after the initial online booking?
The online booking charge covers the delivery and pickup of the dumpster plus any add-ons the customer chooses. We do not require our customers to pre-pay for tons of weight they may not need, so we do bill for the weight of the debris loaded into the dumpster after we dispose of it at the local landfill or transfer station.
Other additional charges may occur in situations such as:
- items that require an additional fee (i.e. mattresses) are placed into the dumpster
- prohibited items are put into the dumpster
- the dumpster is blocked or overfilled and therefore cannot be picked up when the truck arrives
- customer requests extra dumps or other add-on services
- damages to the dumpster.
Is there a maximum weight for the dumpsters?
Yes, the maximum weight for all our dumpster sizes is 4 tons. Putting more than 4 tons into the dumpsters puts the driver at risk of significant DOT fines for exceeding the Gross Vehicle Weight Rating for our truck, and it also causes stress on our equipment, which in turn decreases its lifespan.
Is there a maximum height of the debris inside the dumpsters?
Our dumpsters should be loaded no higher than “Water Level” across the top rails. Please do not load above the “Maximum Fill Line” which is level with the tops of the rails that cap the dumpster walls.
Overloaded dumpsters prevent our tarp from closing properly, are unsafe to transport, and expose us to significant fines. We will not transport dumpsters that are filled over the top rail or that contain hazardous items. If you load above the Maximum Fill Line, we reserve the right to offload the materials which are above the top rail and charge the card on file for overloading. If unloading is not possible, we will assess a failed trip charge plus extra day fees until the items are removed.
Does someone need to be present at the time of delivery?
It is preferable that an adult is there, particularly if there are situations such as locked gates, very specific placement instructions, loose animals, or very tight spaces. However, if special circumstances such as these don’t exist or are communicated in advance, it is possible to drop off without meeting anyone. If circumstances are such that the dumpster cannot be correctly or safely delivered, a dry run fee will be charged to cover our fuel and lost time costs.
Need Labor?
Junk Removal
Have Labor?
Dumpster Rental
- checkmarkjunk@gmail.com
- Clarkesville, GA & surrounding areas